My account

When you have an account on the Lacoste Vietnam website, you will enjoy special benefits and privileges, including:
– Receiving exclusive offers and gifts from Lacoste Vietnam.
– Easy ordering as your personal information is save and securely store. This saves valuable time, especially when placing multiple orders or making frequent purchases.
– Convenient management and tracking of your orders in the ‘My Orders’ section.
– Earning and redeeming points when making purchases on the website (coming soon).

Please contact our Customer Service team immediately at the hotline number 0822.086.860 available Monday to Friday from 09:00 to 17:00. (Call charges apply depending on your telecommunication services provider). Alternatively, you can reach out to us through the Zalo OA channel of Danh Gia Fashion or by using the contact form, and provide us with detailed information and the email associated with your accounts. We will verify and merge these two accounts for you.

We regret to inform you that you cannot change your email address from your customer account on your own. Please contact our Customer Service team for assistance with updating your email address.

According to the regulations governing personal data, you have the right to access, edit, object to, restrict processing, delete, and transfer your data, which you can exercise by contacting our Customer Service team.

Please click on ‘Forgot Password’ here. Then enter your registered email address and click ‘Continue.’ An email with instructions to reset your password will be sent to your email address.

In case you have forgotten the email address associated with your account, please contact our Customer Service team to verify and provide your login credentials.

After successfully placing an order, you will have 30 minutes to cancel the order if you wish to change your decision. After 30 minutes, your order will be transferred to fulfillment department. Therefore, your ‘Cancel Order‘ button will disappear after 30 minutes.