WHY CAN'T I PAY FOR MY ORDER WITH A CREDIT/DEBIT CARD?

If you are unable to pay for your order using your credit/debit card, this could be due to some of the following reasons:

1. Payment limitation

The card provider sets a payment limit for each credit/debit card. If your card’s payment limit has been reached, you won’t be able to make any more purchases with it.

2. Card error

The card is not displayed
If your linked credit/debit card is not displaying on the payment page, please exit and return to website lacoste.com.vn.
Please try other payment methods if your card still does not appear after re-visiting.

Incomplete payment
If your payment was processed but not completed, please check with your card provider to see if the order value was charged from your account balance before attempting to make the next payment.

You can also contact Lacoste Vietnam Customer Service team if you need help.

3. The card cannot be accepted to make a payment on the Lacoste Vietnam system

Lacoste Vietnam may refuse orders paid for with Credit and Debit Cards issued in countries other than Vietnam, or by specific domestic and foreign banks.

4. Your card is currently limited by your card service provider

Payments made with a credit/debit card are subject to the payment policies of the card company. If your card is suspected of violating these policies, your payment options, including the ability to pay for Lacoste Vietnam orders, may be restricted.

In this case, you can try another Credit/Debit Card or other methods of payment.

You can also contact your card provider or Lacoste Vietnam Customer Service team for assistance if you haven’t had any unusual transactions on your card recently.