01/2025 - Châu

WHY WAS MY ORDER CANCELED?

Lacoste Vietnam regrets that we are unable to proceed with the delivery of your placed order if it encounters one of the following situations:

– Product quality doesn’t meet standards: After quality checks on the products before packaging, if any issues are found with the product from the manufacturer’s end or it doesn’t meet the required standards for delivery to you, Lacoste Vietnam will handle the product accordingly.
– In case the product is out of stock in your size, Lacoste Vietnam will get in touch to discuss an appropriate solution for your order.
– Payment issues: If payment for your order has not been completed, or we are unable to verify the details of your payment.
– Delivery address issues: You may have accidentally entered an incorrect shipping address or not provided complete information for Lacoste Vietnam to process your order.

However, Lacoste Vietnam will always contact you to inform you of the reasons before canceling the order. If you need further assistance or information regarding a canceled order, please contact Lacoste Vietnam’s Customer Service team.