CAN I INSPECT THE PRODUCT UPON DELIVERY?

In order to meet the needs and protect the rights of Lacoste Vietnam customers to the fullest extent, we have implemented a policy to support the inspection of goods upon delivery.

When you receive a delivery from our courier, you may open Lacoste Vietnam’s sealed package to inspect the external appearance of the goods. If the items do not match or are not in the quantity you ordered, please refuse to accept the delivery and return it to the delivery person.

LACOSTE VIETNAM encourages you to record a video of the unpacking process to ensure that the delivered goods match the ordered type, quantity, and are in a non-defective, undamaged condition, considering the shipping process or other objective factors. In case you do not provide a video of the unpacking process, it implies that there are no issues. Lacoste Vietnam reserves the right not to address any complaints afterward.